March 19, 2020
Rent Appeal is keeping regular business hours for the foreseeable future, although our staff is primarily working remotely to practice social distancing. If you plan to come to the office for any reason, please make arrangements a day or two ahead of time.
Maintenance will be coordinated on a priority basis for now. If you have an urgent maintenance issue, please inform us if anyone in the household has a higher-than-normal health risk (pre-existing conditions, newborns, elderly…) so that our technicians can take extra precautions.
Our 24-7 Maintenance Hotline is still available for troubleshooting and for emergencies. Trouble tickets for non-emergency issues can still be opened through the tenant portal (https://rentappeal.com/current-tenants/).
The well-being of you and your family are important to us. Please let us know how we can best serve you.