Without a doubt, maintenance is unquestionably the most time consuming piece of managing properties. Every Atlanta property is unique, and so is each property owner. There is no single solution to fit every maintenance situation. Every owner also has their own preference of involvement regarding emergencies and repairs. Because of this, we are able to customize the lines of communications with owners. Some prefer a phone call and others a text or email. Regardless of the preferred method, we feel that every owner should know when maintenance is necessary, even those that may seem insignificant.
Before renting out your property, we perform a thorough evaluation of the condition of your rental unit, documenting every detail to protect your investment asset. This helps eliminate any potential issues by addressing the problems early on.
We also conduct a move-in and move-out inspection to ensure that tenants are aware of the condition of the property, and that they’ll maintain the upkeep of the rental unit until their lease term ends.
Moreover, we handle all repair requests from tenants. With our 24/7 maintenance support, you don’t have to answer late-night phone calls due to emergency maintenance requests. You can also rest assured that your property will remain in top condition.
The landlord is notified as soon as the maintenance request comes in. They are given the description of the problem, any troubleshooting that management has done, and they are told what the plan is to get the repair remedied.
Prices and budgets are discussed every time. Whenever possible, we include a before and after picture along with the invoice. Repairs are given top priority to ensure they are resolved quickly. Our vendors have provided current copies of liability insurance and worker’s comp to ensure our owners are protected. Because of our good relationships in Atlanta, Marietta and beyond, vendors are likely to discount their regular service prices. And, because Rent Appeal does not profit from maintenance, we can pass those discounts directly to our owners. We simply dedicate our position to keeping properties well maintained.
Our in-house maintenance supervisor keeps the pipes flowing during the day, and our after-hours team makes sure your tenants stay comfortable all night. No matter when the plumbing hits the fan, we have maintenance covered so that you can rest easy.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal
Contact us today at (404) 901-1170 to take advantage of our free rental price analysis!
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We create listings that stand out from the crowd and help attract top clientele and rent. We also boast some of the lowest local vacancy rates in the industry!
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Our qualifying standards help protect your investment from damage, lost income, and legal liability, while ensuring all applicants are treated fairly under fair housing laws.
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Our online payment portal makes it easy for tenants to pay rent on time each month. That translates to less late or missed payments, and quicker transfer of funds to you.
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Our in-house maintenance supervisor keeps the pipes flowing during the day, and our after-hours team makes sure your tenants stay comfortable all night.
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We store all of your accounting, tax documents, communications, and more in our online system that uses bank-grade security, encryption, and redundancy.
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We stay up to date on landlord/tenant laws so that you aren’t caught off-guard. We know when and how to file actions on your behalf and how to settle disputes.
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In this digital age of automation, isn’t it nice to know you can reach a real human who understands you and your concerns? That’s what we provide – a real person who has really set foot on your property, who knows you and knows your tenants. Even if you’re a million miles away, your Rent Appeal team is close by and ready for action.
Prior to leasing your property, our professionals conduct a thorough evaluation, documenting current conditions and uncovering any potential problems before they become problems. You’ll receive a comprehensive report and tailored guidance from your property manager. This process helps eliminate blind spots and protects you from liability.
We protect your investment and your bottom line by thoroughly documenting the starting and ending conditions of a tenant’s occupancy. We record and archive ample digital footage of each room, space, and fixture of your property to help eliminate deposit disputes.
